London council unable to pay housing encourage after cyber assault


    Hundreds of non-public renters in Hackney would perchance well well face eviction and potentially homelessness because the council says it is some distance unable to collect housing encourage payments as a result of a cyber assault earlier this week.

    The council used to be hit on Tuesday morning by what Mayor Philip Glanville described as a “serious cyber assault” which continues to head away fairly about a its services and products and IT systems unavailable.

    In an update concerning the incident printed insensible on Friday, the council warned it used to be unable to collect some payments, alongside side discretionary housing payments, obvious dealer payments, and housing encourage.

    These impacted by the shortcoming of skill to collect these payments are being encouraged to contact the council straight.

    The type of cyber assault has no longer been confirmed and the council said it would perchance well well no longer publish more info regarding the assault in instruct to forestall assisting the attackers, but it has reported an recordsdata breach to the Knowledge Commissioner’s Place of job.

    It acknowledged: “Key predominant services and products, alongside side our coronavirus response, proceed to characteristic, but some of our services and products would be unavailable or disrupted for some time.”

    The council has no longer acknowledged how prolonged it anticipated the disruption to closing for, nor did it retort to Sky Info’ request for remark regarding the impact of being unable to collect housing encourage payments.

    “With so many of us facing housing insecurity as a result of the business shock of the pandemic, housing payments are more predominant than ever,” warned Greg Beales, the director of campaigns at housing charity Refuge.

    “Local residents mustn’t ever be build at probability as a outcomes of this assault. Or no longer it is some distance a must-hold that housing payments are prioritised as services and products are restored,” Mr Beales added.

    While the majority of non-public renters who procure support with their rents will procure it underneath Long-established Credit rating, crawl by the Department for Work and Pensions, hundreds are believed to be the utilize of the council-funded give a enhance to arrangement.

    A spokesperson for the Ministry for Housing told Sky Info: “The executive is working carefully with Hackney Borough Council to provide recommendation and give a enhance to and collect certain a must-hold services and products are stable.

    “Safeguarding frontline services and products stays the council’s priority,” the manager spokesperson added.

    Should it’s essential contact Alexander Martin, you may perchance well be in a procedure to reach him securely the utilize of the non-public messaging app Signal on +44 (0)7970 376 704 or at


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